Your Privacy

 

We take our customer's privacy very seriously at Buddy's Home Bakery.

Our website is purely an information, reference site offering photos of our cakes, information about us and instructions on how to place an order together with our contact details.

We do not deal with any payments via our website thus we do not contain any card or payment details in relation to our customers.  Payments are made either by cash on collection or bank transfer.

CONTACT

If a customer e-mails us via our 'Contact Form' on the site we will be informed of this via our Website Management System as an e-mail will automatically be sent to our business e-mail address, [email protected] alerting us that contact has been made.  After 30 days these messages will be deleted automatically from our website but will remain in our Outlook account where we will make contact with the customer accordingly.  

The servers the Buddy's Home Bakery website runs from are rigorously checked and are constantly monitored with high level security systems installed thus ensuring the highest level of security possible for users of the site.

Any information we obtain from a customer in relation to a cake order will be held by us solely for the purpose of contacting the customer to discuss their order and collection.  We will never forward a customer's personal details to a 3rd party.   

We will not sell, distribute or disclose information about a customer as an individual or their personal usage of the Site without consent or unless required or permitted to do so by law.

 

All personal details will only be held by Buddy's in order for us to contact customers in relation to their order.   Once the order has been finalised, the cake collected and any follow up contact has taken place all details will be deleted.  We may contact cusomers to discuss them writing a review or to ask consent for us to share their photo.

SOCIAL MEDIA

Most of our contact and interaction with our customers is carried out via our social media platforms ie Facebook, Instagram and Twitter.  Any private messages we receive from you will be retained on whichever social media platform you use and not forwarded on to a 3rd party.

We share all photos of the cakes we make on our social media but do not give any names as to who the cake was made for, unless a cake was made for a specific organisation or charity and this is detailed in the photo.  We will ensure the customer's permission is obtained before the cake photo is displayed.   If someone writes a comment on a photo and gives an indication as to who the cake was made for this is beyond Buddy's control and we will assume the customer has given their consent for this information to be made public.

Buddy's ensure that any photos of cakes are displayed after a party or event has occurred so as not to potentially reveal a photo to the reciepient or persons in attendance.

If a customer shares or displays a photo of one of our cakes taken on a public platform at a private or public event we will ask the customer's consent to display the photo on one of our social media pages.   Similarly if a customer sends us a photo of a cake they have taken we will always ask permission to display on our social media.

Please note our social media pages are public which means that anyone who accesses the pages can view all of our photos and any comments made by its users.

 
ABOUT COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. They are helpful because they help to make a website work better for a user.

Many websites do this whenever a user visits their website in order to report on website traffic.

Your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites.

 
ANALYTICS
 
Buddy's Home Bakery uses analytic tools to collect information about how people use our website and how they find us.  This helps us make sure our site is meeting your needs and to find out how we could improve things.

Analytics cookies like google analytics and statcounter store information about what pages people visit on our site, how long they are on the site, how they got here and what they click on.

This information is supplied by cookies to help Buddy's Home Bakery to analyse the profile of visitors and provide them with a better experience.

Analytics cookies do not collect or store users’ personal information (for example, names or addresses), so this information cannot be used to identify individuals.

Buddy's Home Bakery do not allow analytics companies to use or share its analytics data. 


Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of a website and using the checkout process.

For more information about tracking cookies visit www.allaboutcookies.org
 
Note:-
 
This website uses 'performance cookies'. These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. By using our website, you agree that we can place these types of cookies on your device.
 
If you take the opportunity to 'share' Buddy's Home Bakery's content with friends through social networks – such as Facebook and Twitter - you may be sent cookies from these websites. We don't control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.